Blog

This is how we think

Reasons why you should add Google AI to your contact centre

David,
January 21, 2020

Should I build out my contact centre iteratively?

James,
December 18, 2019

The Agile Contact Centre is Here

David,
December 10, 2019

Is Twilio Flex a fit for my business?

Louisa,
November 06, 2019

Retros for Remote Teams

Annise,
October 31, 2019

Why We Use Agile

Victor,
October 28, 2019

Automating Emails with Google Cloud Functions

Andreas,
September 23, 2019

Why Project Demos are Vital

Annise,
September 16, 2019

The Importance of Monitoring and Alerting - A Story

James,
September 09, 2019

What to expect when you apply to a DVELP engineering role

Louisa and Laurent,
September 02, 2019

Tips for Effective Communication

Ruby,
June 27, 2019

How Automation Changes Human Jobs in Contact Centres

Louisa,
June 24, 2019

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