Blog

This is how we think

How to improve staff retention in your contact centre

Louisa,
March 02, 2020

How To Show Your Customers Some Love On Valentine’s Day

Louisa,
February 14, 2020

Tom Mullen: Guest Speaker at Your Event!

Peter,
February 11, 2020

Reasons why you should add Google AI to your contact centre

David,
January 21, 2020

Should I build out my contact centre iteratively?

James,
December 18, 2019

The Agile Contact Centre is Here

David,
December 10, 2019

Is Twilio Flex a fit for my business?

Louisa,
November 06, 2019

Retros for Remote Teams

Annise,
October 31, 2019

Why We Use Agile

Victor,
October 28, 2019

Automating Emails with Google Cloud Functions

Andreas,
September 23, 2019

Why Project Demos are Vital

Annise,
September 16, 2019

The Importance of Monitoring and Alerting - A Story

James,
September 09, 2019

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